Customized Training Solutions

Contact the Business Development Manager Today
Keith Sparkman, EdD
760 773-2595     ksparkman@collegeofthedesert.edu

Customized Training

The ISSE's professional staff works hand-in-hand with your training and development personnel, providing customized solutions to your specific employee challenges. You save time, effort and money with our customized approach.

Meeting your needs: From analysis to measurement

Real-world instructors. Experienced consultants.

Your employees will truly improve their business knowledge and skills with ISSE training. That's because all ISSE instructors:

• Understand the Coachella Valley's business conditions and our diverse workforce
• Specialize in creating custom courses rather than delivering off-the-shelf programs
• Keep costs to a minimum by eliminating out-of-region travel expenses

The ISSE will come to your conference room, classroom or meeting place. Or, you can bring your employees to our convenient ISSE training facility located at the Westfield Palm Desert.

• Flexible programs
  Short-or long-term programs designed to meet your specific objectives
• Flexible hours
  Before, during or after business hours on weekdays or weekend
• Flexible delivery
  We will come to you, or you can use our fully equipped facilities

Samples of Current Training Topics Include:

Retail and Hospitality Skills Training - Hospitality Rooms Division training; Spanish for hospitality/hotel; Spanish for retail; vocational English as a Second Language

Customer Service - beyond the basics; communication; customer service for managers; phone skills

Team Development - effective teams; productivity; meeting management; team structures

Organizational Success - active listening; diversity and cooperation in the workplace; professional image; leadership development

Supervisory Skills - delegation; coaching; presentations; employee motivation; legal issues

Office Technology and Software Training - Introductory skills; keyboarding; Windows; Microsoft Office

For a printed Sample Training Topics List, download the PDF.